Free heat pump & mini split help

Stuck on a heat pump or mini-split problem? Tell us what's happening and we'll help — free, in plain English, no call and no pressure. Most issues have a simple cause, and we'll point you to the likely fix.

First, try these quick fixes

Many problems are solved in minutes. Start here — your answer may already be live:

• Mini split not cooling
• Mini split not heating
• Leaking water
• Freezing up / ice on lines
• Error codes by brand
• All troubleshooting guides

Still stuck? Ask us

Didn't find your answer? Describe your problem below. We read every message and reply with what to check next — and we'll always tell you clearly when a job needs a licensed, EPA-608-certified technician.

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Heat Pump Answers is an independent resource — we're not licensed HVAC contractors, and our help is general information, not a substitute for diagnosis by a licensed professional. For anything involving refrigerant or high-voltage components, always use a licensed, EPA-608-certified technician.